Just three simple steps to complete a virtual visit:

1. Call our office at 757-259-3258 to schedule your virtual visit.
2. Then Check your email for pre-visit instructions and complete your patient registration.
3. Click the link sent to join the virtual visit 5 minutes ahead of your scheduled visit time.


Need access to free WiFi to complete your visit? Click here for locations!

If you have questions feel free to call us at 757-259-3258

COVID-19 UPDATE- March 31, 2020

Same day VIRTUAL VISITS are now available at Olde Towne. Please call (757) 259-3258 to inquire. New patients welcome.

A Patient's Story

A patient contacted a staff member to express her gratitude towards the staff for the help her husband was able to receive during this time of uncertainty. He contacted the clinic one morning with complaints of tooth pain. After triage by our wonderful dental staff, he was able to complete a telehealth visit with Nurse Practitioner Susan Walkley and receive the medications needed. The patient was very pleased with how smooth the entire process was given the circumstances. 


     Olde Towne Medical & Dental Center (OTMDC) is classified as a rural safety net clinic servicing the tri-county regions of The City of Williamsburg, James City County and York County with a total population of 135,000. At the heart of the Center's mission is the provision of preventative care and early intervention services to a vulnerable and disadvantaged population with services to children and their families a priority. This public-private non-profit 501(c)3 agency has provided cost effective, comprehensive health care (including obstetrical) to the uninsured, Medicaid, and Medicare population since 1993. OTMDC offers a full range of medical and dental services for all ages. No one will be denied access to

services due to the inability to pay;

there is a discounted/sliding fee

schedule available.

     Services are provided by OTMDC

staff with the invaluable assistance of

over 30 volunteer medical and dental

specialists. Additionally, a community

network of health care professionals

provide their services free or at a

discount.  Our history is an incredible

story of community support, strong

partnerships, and a caring and

dedicated staff.

Video compliments of Dominion Energy & RxPartnerships


School Physicals and Immunization Clinics begin July 10 - Call for Appointment

The Board of Directors is proud to announce that Aaron Thompson has been appointed the new Executive Director of the rural safety net clinic serving James City County, the City of Williamsburg and York County residents. The clinic focuses on serving the uninsured and under insured of our community and Mr. Thompson brings a wealth of skills and knowledge to lead the center into its next phase of growth and impact while continuing its mission.

This news marks the beginning of an exciting chapter for Olde Towne. Mr. Thompson recently served as a Director of JenCare in Richmond, Virginia, and before that was the Chief Operating Officer of Capital Area Health Network. He has a proven history of strengthening those organizations’ position for growth while improving quality care for their patients. Mr. Thompson is a dynamic leader who develops and builds strong programs designed to attain the strategic goals of the organization while energizing the staff to achieve those goals.

Multiple qualifications led the Board of Directors to choose Mr. Thompson including his ability to actively increase fundraising while motivating his team during challenging

 circumstances, his ability to implement successful metrics for monitoring and maintaining high standards in the facilities he has managed as well as his constant

attention to patient care. He has extensive knowledge of working within multiple aspects of the health care field including pharmaceutical sales, telemedicine implementation, budget and data analysis, new market development and strategic planning just to name a

few. He has led organizations through service line expansions, revenue cycle improvement, electronic health record adoption, clinical affiliations cost reduction efforts

and physician contracting negotiations. He will provide overall leadership and direction

for all professional, administrative, technical, and clerical employees, ensuring the delivery of quality care and supporting ongoing improvement efforts.

With Mr. Thompson’s leadership and depth of experience leading and growing health programs, the Board is confident that the patients and staff at Olde Towne will receive the expertise and guidance that they have come to expect. Olde Towne’s Board Chairman Christopher James says “Aaron is an accomplished healthcare leader with the experience and dedication necessary to build and expand upon Olde Towne’s success.” He added, “Aaron’s deep understanding of community-based healthcare, as well as the needs of its patients and healthcare providers, will continue to help us deliver the highest quality

care to our patients.”

Mr. Thompson graduated from Hampton University with a Mass Media Communications degree and is a 2021 MBA candidate with a focus in Health Care Administration from

Virginia Commonwealth University. “I would first like to say, ‘Thank You’ to the Board of Directors for the opportunity to lead such an esteemed and necessary organization. For the better part of 19 years, I have had the pleasure of being at the forefront of initiatives

that have positioned organizations like Olde Towne to support high quality growth while meeting industry changes and challenges to bring community-based

healthcare to those who need it most. The healthcare industry is complex and I am fortunate to have been able to successfully direct major division transformations to stay competitive and to help develop agile workplace cultures. I am most excited about being

in a position to oversee the development of new and innovative ideas designed to strengthen and enhance core services offered to Olde Towne patients. I look forward to

collaborating and working closely with stakeholders and maintaining open lines of communication in pursuit of shared organization goals to meet the needs of the

community. I also look forward to further executing Olde Towne’s Mission, “To provide quality, cost-effective, coordinated and preventive primary healthcare to clients,

regardless of their ability to pay.”

 e are excited to welcome Mr. Aaron Thompson as the new Executive Director at Olde Towne Medical & Dental Center.


Now making appointments for 2020-2021 school year physicals and immunizations. Please call 757.259.3258 for more details and to make an appointment for one of our school physical and Tdap clinic days beginning July 7, 2020. 

OTMDC is now an authorized AETNA Better Health provider. You must change your Primary Care Provider to Olde Towne Medical & Dental Center prior to your visit. To do so, please call AETNA and give them our group provider ID: PDZ000000091706.

Meet Our New Executive Director Aaron Thompson


"I wanted to acknowledge all the staff for their great service. Thank You for helping me when I really needed medical care. It's a blessing to have places like Olde Towne."

-B.L., Patient


Any uninsured resident of James City County, City of Williamsburg, York County  and surrounding areas is eligible to receive healthcare services. Olde Towne Medical & Dental Center also accepts individuals with

Medicare and Medicaid insurance.

Our health care providers include local physicians, nurses, dentists, and dental assistants providing quality care in our excellent medical facilities. If you have a skill and the desire to contribute, OTMDC would welcome you.

Although OTMDC receives financial support from local governments and grants, we rely on special events and the support of local organizations and individuals to expand our effort to provide quality health care.


Assuring access to quality health and wellness care to the residents and workforce of the greater Williamsburg area.

"Once I started coming to the center, I was given such wonderful treatment by the whole staff. My OB/GYN was absolutely phenomenal!”

Olde Towne Medical & Dental Center's Patient Portal provides an intuitive, secure, web-based method for patients to access portions of their medical records through our secure web site.



MONDAY           9:00AM - 5:00PM 

TUESDAY           9:00AM - 5:00PM

WEDNESDAY     9:00AM - 5:00PM

THURSDAY        9:00AM - 5:00PM

FRIDAY               9:00AM - 5:00PM

*Please note change in hours due

to COVID-19


Monday - Friday  9:00AM-5:00PM


5249 Olde Towne Road, Suite D

Williamsburg, VA 23188

(757) 259-3258 Phone

(757) 220-1953 Facsimile



WATA Purple Line


For volunteer opportunities

please contact our volunteer

coordinator, Elaine Swartz, at



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