How do I Become a Patient?

All new patients must register online, over the phone or in person at Olde Towne Medical & Dental Center prior to your appointment to become a verified patient.

To register online as a new patient and to set up your Follow My Chart digital access for test results, information and health updates

click here:

 

Your mobile registration will be texted and emailed

to you 3 days prior to your scheduled appointment.

 

Click below for information if you are a Medicare or Medicaid card holder or will pay for services through our Sliding Scale. You can fax income verification forms to 757.220.1953 or email to: OTMCinfo@jamescitycountyva.gov

Do You have a Medicare, Medicaid, or Insurance Card?

YES

I do have a Medicare, Medicaid,

or insurance card.

Insured Patients

All new patients must register in person at Olde Towne Medical & Dental Center. Patients with a Medicare, Medicaid, or insurance card must complete their patient registrations (below), and present all insurance cards with a valid photos ID to the front desk. An appointment will be given at this time.

Insurances accepted include:

Medicaid

Medicare

FAMIS

Aetna

Anthem Healthkeepers

Anthem Healthkeepers Plus

(All Anthem Virginia Products)

Optima Family Care

VA Benefits

Delta Dental

Guardian Dental

NO

I do not have a Medicare, Medicaid, or insurance card, but I am interested in the sliding scale.

Uninsured Patients

All new patients must register in person at Olde Towne Medical & Dental Center. Before your first appointment, you will need to present a completed registration form, and proof of income. (please bring to your first appointment in the form of a pay stub or bank statement).

Proof of income is used to qualify you for the sliding scale. If you are eligible, you will receive a card in the mail which you should bring with you to your appointments at OTMDC.

During registration, a prepay is collected and applied towards your copay. Your prepay will be determined once your income is presented.